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PLUS INDIA POLICIES

📜 Terms & Conditions

Welcome to PLUS India – your one-stop destination for quality, creativity, and trusted service. By accessing our website www.plusindia.co, you agree to be bound by the terms and conditions set forth below. These terms apply to all users of the site, including browsers, customers, and vendors.

1. Eligibility

To use our platform, you must be at least 18 years of age or using the site under the supervision of a parent or guardian.

2. Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time without prior notice.

3. Pricing

All prices are listed in INR and are inclusive of applicable taxes unless otherwise mentioned. Prices and availability are subject to change without notice.

4. Order Cancellation

We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or payment issues. Users can cancel an order within 24 hours if it has not been processed.

5. Intellectual Property

All content, images, designs, and logos are the intellectual property of PLUS India and are protected by copyright laws.

6. User Conduct

You agree not to use the website for any unlawful or fraudulent purposes.

🔐 Privacy Policy

Your privacy is important to us. We are committed to maintaining the confidentiality and protection of your data.

What We Collect:

• Name, contact details (email, phone)
• Billing/shipping addresses
• Payment information (processed via secure gateways)
• Site usage analytics (via cookies and trackers)

Use of Information:

• To process your orders
• Improve customer service
• Marketing (only with consent)
• Internal analytics

Data Protection:

We do not sell or share your personal data with third parties except to fulfill orders (e.g., delivery partners) or comply with legal obligations.

🚚 Shipping Policy

We offer pan-India shipping with reliable logistics partners.

Order Processing Time:

All orders are Delivered within 5–7 business days after confirmation.

Orders placed on weekends or public holidays will be delivered on the next working day.

Shipping Time:

• Metro Cities: 5–7 business days
• Other Locations: 6–8 business days
• Remote Areas: Up to 10 business days

Shipping Charges:

Free shipping on all orders

🔄 Return & Refund Policy

We stand by the quality of our products. If you are not satisfied with your purchase, we offer easy returns and refunds.

Return Window:

Returns must be initiated within 7 days of delivery.

Items must be unused, unwashed, and in original packaging with tags intact.

Refund Process:

Refunds are initiated after the returned item passes the quality check.

Refund will be credited to the original payment method within 5–7 business days from approval.

🔁 Exchange / Replacement Policy

If the product is open or you've received a damaged item, we offer replacements.

Exchange Timeframe:

Raise an exchange request within 7 days of delivery.

Pickup arranged within 2–4 business days.

Exchange/Replacement product delivered within 3–5 business days after approval.

Estimated total time: 7–12 business days.

Eligibility:

Item must be in its original condition

Exchange is subject to availability of the desired size/product

Delivery of Replacement:

Delivered via standard courier channels

Tracking info will be shared once dispatched